CAREforce NYC is an on-demand, virtual training program for frontline and direct service workers in New York’s healthcare, housing, and social services sectors. It is designed to strengthen the knowledge, enhance the skills, and empower professionals working at the intersection of health and housing in New York City.

The program is currently being rolled out to the Consortium’s member organization for a period of beta-testing. If you would like to discuss participation for your organization, please email tsommer@hhconsortium.org. 

Training Tracks and Courses

  • Intersection of Health & Housing

  • Homeless Services 101

  • Affordable Housing

  • Transitional Programs

  • Permanent + Supportive Housing

Homeless Services + Housing Navigation

  • Conducting Assessments

  • Writing Casenotes

  • Time Management

Case Management

  • SSI/SSD

  • Food Assistance

  • Accessing Benefits Without Legal Status

Benefits

Cultural Competency and Health Equity

  • Runaway and Homeless Youth

  • Working with people w/ disabilities

  • Working with people w/ HIV/AIDS

  • Working with people after incarceration

  • Working with different religious groups

  • Elder Care and Access to Aging Services

  • Aging in Place

  • Serving Immigrant and Refugee Populations

  • Addressing Language Barriers in Social Services

  • LGBTQ+ Affirming Practices

  • Supporting Survivors of Domestic Violence

  • Supportive Housing Application

  • Eviction Prevention

  • Section 8 + NYCHA

  • SCRIE + DRIE

  • CityFHEPS + FHEPS

  • Public Assistance

  • Benefits 101

  • Effective Client Engagement and Communication

  • Maintaining Boundaries

Trauma-Informed Care

  • Addressing Secondary Trauma for Staff

  • Coping with Loss of a Client

  • Core Principles of Trauma Informed Care

  • Implementing Trauma Informed Care in Case Management

Harm Reduction

  • Suicide prevention + Risk Assessment

  • Crisis Management 

  • Tobacco Use

  • Overview of Safe Substance Use Resources

  • Foundations of Harm Reduction Strategies

  • Overdose Prevention and Naloxone Training

  • Working with Individuals with Substance Use Disorders

Resource Navigation

  • Showers + Hygiene Centers

  • Drop In Centers

  • Adult Day Centers

  • Medical Respite

  • Pet Clinics

  • Accessing Food Programs

Accessing Health Care

  • Home Health Services

  • Emergency vs Urgent Care

  • Telehealth

  • Primary Care 101

  • Demystifying HIPAA

  • Nutrition 101

  • Medicaid 101

  • Medicare 101

  • Health Access Recovery Plans (HARP)

  • Dual Eligibility

  • Children’s Health Insurance Program (CHIP)

  • Health Homes 101

Common Medical Conditions

  • Cancer

  • Pregnancy

  • Sexual & Reproductive Health

  • Chronic Disease Management

  • HIV/AIDS

  • Palliative Care

Legal and Policy

  • Reasonable Accommodations

  • Homeless Rights

  • Tenant Rights and Eviction Prevention

  • Recent Changes in NYC Housing Policy

Supervisor Support

  • Trauma-Informed Supervision

  • Leadership

  • Managing Conflict & Challenges

Peer Support

  • Navigating Boundaries & Self-Care

  • The Role of Peer Workers

  • Building Trust & Engagement